Voice AI
SMS AI
Web Chat
Stop Losing Patients to Missed Calls, Front Desk Overload, and Broken Intake Processes.
Our AI captures every patient inquiry, automate scheduling and intake, and keep your EHR updated without adding staff.
How It Works:
- Capture and convert patient inquiries that would otherwise be lost
- Turn overflow demand into scheduled appointments
- Reduce front desk workload and operational strain
- Maintain consistent patient access across all touchpoints
- Improve visibility into intake performance and breakdowns
Missed Call Recovery
Incoming call · (555) 247-9810
Missed Call Captured
Patient Inquiry Understood
Appointment Scheduled
EHR Updated
Appointment Booked
Patient captured and synced to your EHR
As seen in:
Award Winning AI Platform:
2025 Globee® Awards for Artificial Intelligence · 2025 Titan Awards Information Technology - AI & Automation
Trusted by Healthcare Practices Across The U.S.
See How It Works
Live Patient Intake Workflow
See how Greetmate automates intake from first contact to scheduled appointment.
- First contact captured automatically
- Intake data structured and routed
- Appointment scheduled end-to-end
Secure & Compliant
0%
Front Desk Workload Reduction
0%
Routine Patient Communication Automation
0%
Reduction in Missed Calls
0%
Improvement in After-Hour Responsiveness
The Problems We Solve
Where Practices Lose Patients
Every missed call and broken hand-off has a cost: lost revenue, frustrated patients, and an overworked front desk. These are the operational gaps Greetmate is built to close.
- Missed calls
Unanswered calls send patients straight to your competitors and quietly erode revenue every single day.
- Patient leakage
Prospective and existing patients slip away when inquiries go unanswered or hand-offs break down.
- Front desk overload
Staff juggling phones, check-ins, and paperwork have less time for the patients standing in front of them.
- Staffing shortages
Turnover and unfilled roles leave gaps in coverage that directly impact patient experience and bookings.
- After-hours inquiries
Evenings, weekends, and holidays generate demand your team simply cannot answer in real time.
- Manual intake processes
Paper forms and repetitive data entry slow down scheduling and introduce costly errors.
One Platform. One Workflow.
Greetmate Is Everything Needed to Capture and Convert Patient Demand
- AI Receptionist
Answer patient inquiries automatically.
- Appointment Scheduling
Book appointments without staff intervention.
- Patient Intake
Collect information before the visit.
- EHR Integration
Keep patient data synchronized.
- Patient Communication
Provide updates, reminders, and follow-ups.
- Workflow Automation
Reduce manual administrative work.
Connect your call workflows to your healthcare stack.
Integrates with 300+ Apps, including EHRs, CRMs, Calendars, Email, and more.
E.g. Athenahealth, Canvas Medical, DrChrono, Elation, Healthie, ModMed, Practice EHR, Tebra (Kareo), IntakeQ / PracticeQ, Zenoti EMR, AdvancedMD, Charm EMR, Practice Better, OpenPractice OpenPM, OpenEMR, Cerbo, PatientNow, Open Dental, Epic Systems, CentralReach, Cliniko, Nextech, CureMD, BestNotes, Ritten, Optimantra, PtEverywhere, Google Drive, Google Sheets, Cal.com, and many more.
Trusted for high-stakes, real-time conversations
Built for reliability, medical-grade accuracy, and scalable use across clinics and partners.
- Calls answered
- 24/7
- Response latency
- ultra fast
- Workflow accuracy
- very high
- Routine calls automated
- est. 70–80%
- EHR & scheduling systems supported
- 30+
- Front-desk workload reduction
- est. 35%+
Why AI-powered phone calls matter more than ever
Missed calls, long wait times, and overwhelmed staff create massive revenue leakage. These industry-wide stats show why intelligent, real-time automation has become essential.
85%
of callers never call back if you miss them
Most missed calls turn into permanently lost revenue — especially for healthcare and service businesses.
30–50%
estimated workload reduction through call automation
AI handles repetitive scheduling, intake, and FAQ calls — freeing staff to focus on meaningful patient care.
40%
of all clinic calls happen after hours
Patients call when your team is unavailable. AI answers instantly, books appointments, and captures lost demand.
What Our Customers Are Saying
At Greetmate, we believe actions speak louder than words—and our customers’ success stories prove it.
Here’s what businesses like yours are saying:
Frequently Asked Questions for Healthcare Professionals
Here are some of the most frequently asked questions about our platform for healthcare providers. If you have any other questions, feel free to contact us.