AI Communication
Operating System.
Our proprietary AI voice software + services is built from the ground up to meet the unique needs of healthcare providers.
Proprietary SaaS
Our software is developed in-house by engineers with over 15 years of experience to ensure high-performance, consistent results.
We own the stack
From voice synthesis to call routing, we control every layer of the technology stack for maximum flexibility and performance.
Healthcare-ready options
HIPAA-ready environments, BAAs available, EHR integration support.
As seen in:
Award Winning AI Platform:
2025 Globee® Awards for Artificial Intelligence ·
2025 Titan Awards Information Technology - AI & Automation
Software
You decide—self-serve or managed.
Whether you prefer hands-on access or a fully managed setup, everything runs on our production-ready AI voice infrastructure. We deliver high-touch managed services while giving you visibility into performance, call workflows, and operational consistency across all locations.
Build faster
Everything you need to launch Voice + Text AI for your ecosystem.
Proprietary real-time engine
Built in-house for live phone calls with sub-500ms responses, natural barge in, and rock solid turn taking your clients can trust. We own the entire voice stack.
Structured workflow logic
State based call flows, variables, and conditions that remove hallucinations and keep every call on script.
HIPAA ready infrastructure
Optional HIPAA environment, BAAs, encrypted workflows, and accuracy tuned for sensitive medical data and EHR workflows.
Built for agencies and builders
White label options, multi client management, powerful APIs, and advanced Zapier integration so you can launch Voice AI services under your own brand.
POST /api/v1/calls
Authorization: Bearer <PARTNER_TOKEN>
{
"from": "+15551234567",
"to": "+15557654321",
"workflow_id": "healthcare-intake",
"custom_variables": {
"client_id": "clinic-123",
"source": "crm"
}
}
See how Greetmate handles real conversations.
Choose a sample use case to see how Greetmate can be used to automate customer interactions and improve engagement.
Patient Intake
Symptom Collection - Insurance Verification - Appointment Scheduling
Meet Brooke, a virtual healthcare receptionist who handles patient intake calls. Brooke collects symptoms, verifies insurance details, schedules appointments via Cal.com, and notifies your care team — all in a single seamless conversation.
Appointment Reminders
Outbound Calls - Confirmations - Rescheduling
Meet Claire, a virtual appointment coordinator who proactively calls patients to confirm upcoming visits. Claire verifies attendance, offers rescheduling options, and sends confirmation texts — reducing no-shows and keeping your schedule full.
Prescription Refill
Refill Requests - Pharmacy Routing - Team Notifications
Meet Dana, a virtual pharmacy assistant who handles prescription refill requests. Dana collects medication details, verifies patient identity, sends a webhook to your pharmacy system, and emails the care team for approval.
Trusted for high-stakes, real-time conversations
Built for reliability, medical-grade accuracy, and scalable use across clinics and partners.
- Platform uptime
- 99.98%
- Response latency
- <500ms
- Workflow accuracy
- 95%+
- Routine calls automated
- 70–80%
- EHR & scheduling systems supported
- 12+
- Front-desk workload reduction
- 35%+
- Platform growth (MoM)
- 20%
- Built to scale with partners
- Unlimited
Deploy Faster
Everything you need to automate your voice operations
Greetmate provides a complete suite of tools to build, deploy, and manage AI voice agents that sound and behave like real people.
- HIPAA-Ready Software
- Secure, compliant voice automation designed for healthcare. Protect patient data while automating intake and scheduling.
- Human-Like AI Voices
- Choose from thousands of natural-sounding voices that provide a seamless experience for your callers.
- Interoperability
- Connect with your existing EHR, CRM, and other business tools through our robust API and native integrations.
- 24/7 Appointment Scheduling
- Let your AI agent handle bookings around the clock, synced directly with your calendar.
- Advanced Analytics
- Gain insights into every call with automated transcription, sentiment analysis, and outcome tracking.
- Lead Qualification
- Automatically qualify inbound leads and route them to the right team members instantly.