Voice AI Infrastructure for Healthcare IT & Managed Service Providers.
Deploy production-ready voice workflows for your healthcare clients without building the telephony stack yourself. Greetmate provides the HIPAA-ready infrastructure, guided onboarding, and EHR integration support you need to automate patient intake and call routing at scale.
As seen in:
Award Winning AI Platform:
2025 Globee® Awards for Artificial Intelligence ·
2025 Titan Awards Information Technology - AI & Automation
See how Greetmate handles real conversations.
Choose a sample use case to see how Greetmate can be used to automate customer interactions and improve engagement.
Patient Intake
Symptom Collection - Insurance Verification - Appointment Scheduling
Meet Brooke, a virtual healthcare receptionist who handles patient intake calls. Brooke collects symptoms, verifies insurance details, schedules appointments via Cal.com, and notifies your care team — all in a single seamless conversation.
Appointment Reminders
Outbound Calls - Confirmations - Rescheduling
Meet Claire, a virtual appointment coordinator who proactively calls patients to confirm upcoming visits. Claire verifies attendance, offers rescheduling options, and sends confirmation texts — reducing no-shows and keeping your schedule full.
Prescription Refill
Refill Requests - Pharmacy Routing - Team Notifications
Meet Dana, a virtual pharmacy assistant who handles prescription refill requests. Dana collects medication details, verifies patient identity, sends a webhook to your pharmacy system, and emails the care team for approval.
Build faster
Everything you need to launch Voice + Text AI for your ecosystem.
Proprietary real-time engine
Built in-house for live phone calls with sub-500ms responses, natural barge in, and rock solid turn taking your clients can trust. We own the entire voice stack.
Structured workflow logic
State based call flows, variables, and conditions that remove hallucinations and keep every call on script.
HIPAA ready infrastructure
Optional HIPAA environment, BAAs, encrypted workflows, and accuracy tuned for sensitive medical data and EHR workflows.
Built for agencies and builders
White label options, multi client management, powerful APIs, and advanced Zapier integration so you can launch Voice AI services under your own brand.
POST /api/v1/calls
Authorization: Bearer <PARTNER_TOKEN>
{
"from": "+15551234567",
"to": "+15557654321",
"workflow_id": "healthcare-intake",
"custom_variables": {
"client_id": "clinic-123",
"source": "crm"
}
}
Trusted for high-stakes, real-time conversations
Built for reliability, medical-grade accuracy, and scalable use across clinics and partners.
- Platform uptime
- 99.98%
- Response latency
- <500ms
- Workflow accuracy
- 95%+
- Routine calls automated
- 70–80%
- EHR & scheduling systems supported
- 12+
- Front-desk workload reduction
- 35%+
- Platform growth (MoM)
- 20%
- Built to scale with partners
- Unlimited
Built for partners
Who it’s for.
Who it’s for
Partners with client relationships, not voice infrastructure.
If you already advise, manage or support clients, Greetmate gives you a ready-made Voice AI stack to plug into your existing services.
Add Voice AI retainers without hiring engineers or running your own telephony.
Offer always-on AI reception and routing as an add-on to your existing stack.
Bring HIPAA-ready intake, scheduling and triage workflows to your clinics.
Scale after-hours and overflow coverage without scaling headcount.
Why they choose Greetmate
A ready-made Voice AI stack that turns your relationships into recurring revenue.
Greetmate owns the engine, telephony, workflows and compliance, so you can stay focused on winning and growing client accounts.
Sub-500ms responses, built specifically for phone calls. No fragile third-party stack to manage.
Optional HIPAA environment, BAAs and EHR integrations so you can safely serve clinics.
State-based logic, variables and guardrails that keep calls on script without hallucinations.
Revenue share, co-selling and enablement material so you can launch an AI voice line of business fast.
What You Get
The Multi-Location & Partner Program Offer — crystal clear benefits by category.
Category
A. Delivery & Implementation (Location-by-Location / Client-by-Client)
- Structured onboarding for every location, client, or sub-account
- We design and build call workflows (intake, scheduling, routing, follow-ups, FAQs)
- Integrations and data mapping (CRMs, calendars, ticketing, and custom endpoints)
- Healthcare/regulatory option: HIPAA environment + EHR integration support when applicable
- We handle QA, number porting, routing, and go-live checks
High-touch delivery so you don’t need to build telephony, workflows, or integrations in-house.
Ready to implement Greetmate?
Done For You. Our Infrastructure. Your Brand.
Frequently asked questions
Answers to the most common questions about the Greetmate Partner Program. If you have other questions, reach out and we’ll help.